Sign Code Authority
Chapter 151, Sign Regulations, in Title XV Land Usage of the Carrollton Code of Ordinances — enforced by the Building Official; applications submitted through the CityServe Portal
Can & Box Signs Prohibited
Defined in code as a metal non-molded square or rectangular casing with a plastic or Plexiglass face with adhesive lettering, containing bulbs, tube lights, and sliding tracks for face replacement — and prohibited in Carrollton
Monument Sign Limits
6 ft maximum height including base — the lowest standard cap in the Metroplex; 12 ft for lots over 3 acres or anchor tenants over 20,000 sq ft. Copy area 60 sq ft, or 100 sq ft on lots over 3 acres. One per lot except as permitted. Multi-tenant signs may state the center name without it counting toward copy area
Monument Construction
Materials and design must coordinate with the materials and design of the building on the site, or the sign must be constructed of decorative masonry
Certificate of Occupancy
The Building Official shall not issue a permit for a permanent sign to any business without a valid application for a certificate of occupancy on file
Special Districts
Transit Center Districts adjacent to the Downtown, Trinity Mills, and Frankford DART stations, plus Planned Development PD-169 adjacent to Belt Line Road between Myers Street and Josey Lane — each with its own provisions. Check the zoning map first
Transit Center Development Plan
In the Transit Center District, all signs requiring a permit must first obtain Development Plan approval from the City Manager or designee certifying the design meets the purpose, intent, and standards of the code — before a permit issues
Transit Center Scale & Setback
Signs are intended to respond to slow-moving traffic and pedestrians, are generally smaller than elsewhere in the city, and must sit in prescribed locations; monument minimum setback 15 ft from the back of curb
Permit Valid 180 Days
If the work authorized by a permit has not been commenced within 180 days after issuance, the permit lapses and must be re-pulled
Permit Revocation
The Building Official may suspend or revoke a permit issued in error, on incorrect or false information, or in violation of any ordinance or law — effective when communicated in writing to the permittee, the sign owner, or the owner of the premises
Outstanding Fees Bar
No sign permit is issued to any person who has previously failed or refused to pay fees or costs assessed under the sign code, until those amounts are paid
Billboards & Off-Premise
Commercial billboards are prohibited; off-premise signs are prohibited except as otherwise allowed by City Code section 92.32 — signage in Carrollton is an on-premise proposition
Window Signs
Maximum 25% of total window area for any linear wall segment; limited to one- and two-story retail buildings or the ground floor of a mixed-use building with ground-floor retail
Illumination Standard
No sign, whether permitted or not, may be illuminated to such an intensity or in such a manner as to cause glare or brightness to a degree constituting a hazard or nuisance — a performance standard judged in place, so dimmable drivers are worth specifying
Breadth of Responsibility
The permittee, owner, agent, beneficial user, land or structure owner, permit applicant, the person in charge of erecting the sign, and any other person benefitting from or exercising control over a sign may all be held responsible for a violation
Wind-Load Standard
115 mph ultimate design wind speed, Risk Category II
Severe Weather Considerations
Active severe-hail corridor — impact-resistant polycarbonate faces, reinforced retainers, and sealed cabinets specified as standard; straight-line wind and tornado-region foundation anchoring; 100°F-plus summer thermal load on drivers and power supplies
Highway Frontage
I-35E, President George Bush Turnpike (SH 190), plus the Belt Line, Josey, Old Denton, Trinity Mills, Marsh, and Hebron arterials — TxDOT permit required separately for signage visible from the state highway system